Privacy Policy

We care about your privacy. This page explains what information we collect, why we use it, and how we protect it.

Your Privacy Commitments

Secure Data Protection

Your Control Over Data

No Data Selling

Transparent Communication

What we collect

When you order: Name, shipping address, email, phone number, and payment-related details (handled by our payment provider; we don’t store your full card number).

When you browse: We may use cookies and similar tech to remember your preferences, keep you logged in, and understand how the site is used (e.g. which pages get more visits).

When you contact us: Whatever you share in emails or contact forms (name, email, message).

We don’t sell your personal data to third parties for marketing.

Why we use it

We use your information to:

Process and deliver your orders and send order updates.
Respond to your questions and support requests.
Improve the website and our products (e.g. from anonymised usage data).
Send order-related or important updates. If we ever do marketing emails, we’ll only do so with your consent and you can unsubscribe anytime.

Cookies

Cookies help the site work properly (e.g. cart, login). You can turn off or delete cookies in your browser, but some features might not work as well.

Sharing with others

We share data only when needed: with courier partners for delivery, payment gateways for processing payments, and possibly with service providers who help us run the site (e.g. hosting). We choose partners who are required to protect your data and use it only for the purpose we give them.

Security

We use standard measures (e.g. HTTPS, secure payment flow) to protect your data. No system is 100% secure, but we take it seriously.

How long we keep data

We keep order and contact details as long as needed for orders, support, and legal or accounting requirements. After that, we delete or anonymise where we can.

Your rights

You can ask us what data we hold about you, ask for corrections, or ask us to delete it where the law allows. Contact us using the details on the Contact Us page. If you’re in a region with specific privacy laws (e.g. GDPR), we’ll respect your rights under those laws.

Children

We don’t aim our site or products at anyone under 18. We don’t knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with an updated date. If we make a big change, we may notify you by email or a notice on the site.

Privacy Questions or Requests?

If you have any questions regarding your data or wish to exercise your rights, please reach out to us.