Contact Us

We’re here to help. Whether you have a question about our mobile covers, your order, or anything else, get in touch.

The best way to reach us

Email: itsbakwasnot@email.com

We reply within 1–2 business days. Please include your order number if your message is about an existing order—it helps us look things up faster.

Contact form

Same turnaround as email. Use this if you prefer not to use your own email client.

Phone / WhatsApp: [Your Number]

For urgent order or delivery issues you can call or WhatsApp. We’re available Mon–Sat, 10 AM–6 PM. Outside these hours, leave a message or send an email and we’ll get back to you.

What to send when you write

  • Order issues: Order number, date of order, and a short description of the problem.
  • Product questions: Model name or link to the product and your phone model if you’re checking fit.
  • Returns: Order number and reason for return. We’ll guide you through the next steps.
We don’t share your contact details with anyone for marketing. We use them only to respond to you and, if you’ve ordered, to process and deliver your order.
Thanks for choosing us. We look forward to hearing from you.